Is there an industry standard for instructors in regard to how often they cancel a class?
I have an instructor who has cancelled or had subs for her classes 25% of the time in the last year. Is there an industry standard in regards to how much "time off" an instructor can take without affecting her obligations to her students and the class? 25% would be equivalent to 1 in 4 classes which I feel is excessive. This makes me wonder about her true commitment to the class. What do you think would be an appropriate percentage amount to require of an instructor?
I don't think there is an industry standard however, this should fall back in the hands of management.
How does the management feel about this instructors behavior? Are members complaining?
I think management should address this situation and find out what the underlying reason/s for her frequent cancellations and come up with a suitable policy.
I teach classes myself, and we are given ample opportunity to request 'time off'. Since we all have other obligations, this is not a problem if commnicated well in advance. However, once a schedule is posted and members of the club expect the class to happen as announced, the instructor is expected to teach unless there are very good reasons (illness, emergencies).
If your instructor has those emergencies in 25% of her classes, there seem to be an issue, and you have a valid reason to question her commitment.
You may wnat to find a new one
It's difficult to build a class with subs
I suggest you speak to her and see what her side of the story is then do what's best for your studio.
She should respect you, your business and the time and effort your members put forth towards their fitness. Let us know how it goes after her thirty days.