Answers (2)
0
Heidi, I believe you will find these two books helpful to you.
Fitness Management - A Comprehensive Resource for Developing, Leading, Managing and Operating a Successful Health/Fitness Club (Second Edition ) Stephen J. Tharrett, James A. Peterson
Health Fitness Management - A Comprehensive Resource for Managing and Operating Programs and Facilities (Second Edition) - Mike Bates
All the best with your new health club.
Fitness Management - A Comprehensive Resource for Developing, Leading, Managing and Operating a Successful Health/Fitness Club (Second Edition ) Stephen J. Tharrett, James A. Peterson
Health Fitness Management - A Comprehensive Resource for Managing and Operating Programs and Facilities (Second Edition) - Mike Bates
All the best with your new health club.
0
I agree with Joanne, great references
From a personal view point I would add this:
I managed a studio for 25 years and I can say that your front desk is a crucial part of the program
Make sure your staff is friendly and they smile and greet members by name if possible.
I would implement a no cell phone employee policy during work hours.
Also, it would be great if your employees wore t shirts with the clubs name on them and a name tag.
Cleanliness is another important aspect. Dust bunnies all over the studio is not a good thing!
Clean restrooms are a must
Hand sanitizers and hand wipes for sure
Clean mirrors, mats, and machines are essential.
I used to clean my studio at least once a day.
Sign in at the front desk can now be done on a computer, and a sign in sheet for signatures.
From a personal view point I would add this:
I managed a studio for 25 years and I can say that your front desk is a crucial part of the program
Make sure your staff is friendly and they smile and greet members by name if possible.
I would implement a no cell phone employee policy during work hours.
Also, it would be great if your employees wore t shirts with the clubs name on them and a name tag.
Cleanliness is another important aspect. Dust bunnies all over the studio is not a good thing!
Clean restrooms are a must
Hand sanitizers and hand wipes for sure
Clean mirrors, mats, and machines are essential.
I used to clean my studio at least once a day.
Sign in at the front desk can now be done on a computer, and a sign in sheet for signatures.
